Instructor, Crew Safety (First Aid) [Malaysia]


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Reports To

Manager, Crew Safety Training

Role Purpose

  • Conduct First Aid related Courses and Safety related training and its necessary examination and certification.
  • Remain current and updated on the latest regulatory information related to Cabin Safety Training.
  • Prepare/assist teaching outline, course notes and practical training scheduled for courses related to First Aid.

Key Accountability

  • Experience-conduct mandatory first aid training for MAG and 3rd party customers.
  • Ensure all training are conducted as per approved CAAM requirement.
  • Ensure readiness for CAAM requalification (rqp)/initial qualification program(iqp) checks.
  • Participate in preparation for CAAM/CSO/3rd party audit on Crew Safety Training (CST).
  • Ensure all 03 first aid rooms are in order and good for mandatory training as per Civil Aviation Directive(CAD) and Approved Training Organisation (ATO) requirement.
  • Ensure compliance as per CAD/SEPM/Ops manual Part D (OMD).
  • Invigilator for mandatory training examinations for interco and 3rd party customers.
  • Review and provide inputs to update changes to First Aid Training Programme, materials, manuals, and examination papers as necessary.
  • Instructor is to acknowledge on all new revision of manuals (CSTM, SEPM, CCTM,CCPM,OMA,OMD,TPM) when there is a new revision.
  • Ensure training equipment and rooms are returned in good order and to highlight classroom discrepancies/defects (if any).
  • Conduct field trips and practical training as required in the course of training.
  • Provide training reports as deemed necessary and when requested.
  • Ensure the class evaluation/customer feedbacks are actioned as necessary and applicable to course type.
  • Periodically update individual training files.
  • Periodically check and ensure safety training documents are complete and up-to-date.
  • To complete the digital TMS training assessment forms 24hours after the completion of the training.
  • Participate in continuous improvement project and/or other work assignment as and when required.

Qualifications & Working Experience

  • A qualified Aviation Medical Instructor/facilitator; or
  • Approved Medical Practitioners - who possess a valid Staff Registered Nurse (SRN) Certificate or Diploma in Nursing; or
  • Cabin Crew with First Aid training such as SRN Certificate , Diploma in Nursing, First Responder, Life Support Training (FRLS) Basic Life Support Certification Course (BLS) or its equivalent which is recognised by health ministry.
  • Working experience of 2 -3 years.

Personality Traits

  • Empathy and listening skills.
  • Collaboration and project management.
  • Speed, flexibility, and agility.
  • Good organization skills, time management abilities and problem-solving skill.
  • Knowledge on sales and account management.

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